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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Garner

Lisa Garner

March 29, 2025

5  out of  5
rating by Lisa Garner
"Today I spoke with Kimberly and Brannon. They were very helpful answering all my questions. Very nice."
We responded:
"Lisa, thanks so much for the 5-star review! We are very appreciative of your business. We are blessed to have Becky on our team!"
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Minnette Ellis

March 19, 2025

5  out of  5
rating by Minnette Ellis
"Trevor was extremely help and able to ask all of my questions throughly! Truly appreciate time he took to make sure the process went smoothly"
We responded:
"Minnette, thank so much for the 5-star review! We are lucky to have Trevor on our team."
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Chels J

March 13, 2025

5  out of  5
rating by Chels J
"Trevor was great at explaining various insurance plans with me. He has excellent customer service skills, he was patient and very helpful. Will definitely call him if I need more assistance. Thank you. 😊"
We responded:
"Chelsey, thanks for much for the wonderful review! We are truly appreciative of your support!"
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Wayne Wade

February 24, 2025

5  out of  5
rating by Wayne Wade
"Trevor did a great job getting our insurance started quickly and with an almost $200.00 a month savings from the other one we had!"
We responded:
"Wayne, thanks so much for the 5-star review! We appreciate the opportunity to help your family!"
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Tiger

February 23, 2025

5  out of  5
rating by Tiger
"After a quick talk Zach helped me save $600+ a year on my auto insurance"
We responded:
"Tiger, thanks so much for the review! We appreciate your business!"
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Connie Lane

February 18, 2025

5  out of  5
rating by Connie Lane
"Super nice and easy to work with ...explained everything I had questions with and more"
We responded:
"Connie, thanks so much for the great review! We appreciate your support!"
Profile photo of Hailey Beck

Hailey Beck

February 10, 2025

5  out of  5
rating by Hailey Beck
"Brannon is awesome, patient, and very helpful! He helped me find the most affordable coverage I’ve had!"
We responded:
"Hailey, thanks for much for the awesome review! We are blessed to have Brannon on our team!"
Profile photo of Maranda King

Maranda King

February 7, 2025

5  out of  5
rating by Maranda King
"I've been using Zach for a bit with my auto and renters insurance. Just had a smooth and easy process getting an additional vehicle insured and received some new discounts for it! Zach is beyond helpful and is always available when I need him- and works swiftly. Much thanks to him! Couldn't recommend more!!!"
We responded:
"Maranda, thanks so much for the outstanding review! It is our pleasure to serve your insurance needs!"
Profile photo of Elaine Bridges

Elaine Bridges

February 3, 2025

5  out of  5
rating by Elaine Bridges
"Brannon Melton is my hero! He is amazing with his knowledge and with helping new customers. The ease in changing to StateFarm was due to his expertise and caring attitude. I prayed about finding a new and reputable company last night and God heard my prayer and sent Brannon this morning. Grateful to be with StateFarm now."
We responded:
"Elaine, thanks so much for the wonderful review! We are blessed to have Brannon on our team and appreciate the opportunity to help you!"
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ron

January 29, 2025

5  out of  5
rating by ron
"Great experience. Not the normal. Insurance company"
We responded:
"Ron, thanks so much for great review! It is our honor to serve your insurance needs!"
Profile photo of Lisa Hunter

Lisa Hunter

January 24, 2025

5  out of  5
rating by Lisa Hunter
"Zach has been such a pleasure to work with. He has been informative and made sure I got the best rate. My new rate with state farm is the lowest I've had in YEARS!"
We responded:
"Lisa, we are honored to serve all of your insurance needs! Thanks so much for the great review!"
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Demontay Horton

January 24, 2025

5  out of  5
rating by Demontay Horton
"Helps with anything you need."
We responded:
"Demontay, thanks so much for the review! We truly appreciate your support!"
Profile photo of Temetrie Encarnacion

Temetrie Encarnacion

January 23, 2025

5  out of  5
rating by Temetrie Encarnacion
"Brannon was great. He was thorough, professional, and understood my insurance needs and matched me with the right coverage."
We responded:
"Temetrie, it’s our honor to serve your insurance needs! Thank you for the kind words!"
Profile photo of Kendall Turrentine

Kendall Turrentine

January 17, 2025

5  out of  5
rating by Kendall Turrentine
"Brannon was truly a rockstar! He was patient, actually listened to what I had to say and answered the many questions I had while also working with me. You can tell that he was genuine and very hospitable. Switching to State Farm will save me money that is much needed as a college student. Thank yall so much!"
We responded:
"Kendall, thanks so much for the kind words! It is our honor to serve all of your insurance needs!"
Profile photo of Celeste Kodra

Celeste Kodra

January 7, 2025

5  out of  5
rating by Celeste Kodra
"I reached out to Brannon Melton to get insurance information- My experience was the best experience I have had with any car insurance! He was very knowledgeable, understanding, and provided me with the best customer service! I recommend working with this company and this insurance agent he was a blessing in my life! Thank you from the bottom of my heart!"
We responded:
"Celeste, thanks so much for the wonderful review! We are grateful to have Brannon on our team!"
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Mark Purvis

January 7, 2025

5  out of  5
rating by Mark Purvis
"I finally had that great experience with an insurance company. Trevor saved me over $1000 on my homeowners policy. Would definitely recommend!"
We responded:
"Mark, it is our honor to serve all of your insurance needs! Thanks for the kind words!"
Profile photo of Eddie Guzman

Eddie Guzman

December 14, 2024

5  out of  5
rating by Eddie Guzman
"I don’t know anything about insurance but was in dire need of renters insurance, Brannon got me hooked up with a great quote! Process was quick and easy, thank you so much!"
We responded:
"Eddie, thanks so much for allowing us to help you with your renters insurance! We truly appreciate your support. "
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Wendy Gonstad

December 11, 2024

5  out of  5
rating by Wendy Gonstad
"Brennan did all he said he would do! In this world, so many don't even return phone calls."
We responded:
"Wendy, thanks so much for the 5-star review! It is our honor to serve all of your insurance needs."
Profile photo of Jeff Minett

Jeff Minett

December 10, 2024

5  out of  5
rating by Jeff Minett
"Zach and Trevor did a very thorough job of comparing our current policies and finding us equal and or greater coverage and a cost savings!!"
We responded:
"Jeff, thanks so much for the awesome review! We are blessed to have Trevor on our team!"
Profile photo of Jerrica Jai

Jerrica Jai

December 9, 2024

5  out of  5
rating by Jerrica Jai
"It was wonderful. I went into make a cash payment, and they were so polite and helpful. Will definitely return"
We responded:
"Jerrica, thanks so much for the wonderful review! It is our honor to serve your insurance needs here in Florence, AL."
Profile photo of Bill Stegall

Bill Stegall

December 3, 2024

5  out of  5
rating by Bill Stegall
"Brannon was very helpful, patient and knowledgeable as we considered all the options that were available. I would highly recommend him!"
We responded:
"Bill, thanks so much for the great review! We are very appreciative of your support!"
Profile photo of Chris Gorbatoff

Chris Gorbatoff

November 1, 2024

5  out of  5
rating by Chris Gorbatoff
"Brannon was very helpful. I called late on a Friday, gave me a quote within minutes, got me signed up right away and saved me lots of money! Thank you Brannon"
We responded:
"Chris, thanks so much for the wonderful review! We are truly appreciative of your business."
Profile photo of Rachel Tomlin

Rachel Tomlin

November 1, 2024

5  out of  5
rating by Rachel Tomlin
"Answered all my questions and had me set up with a new policy containing the same limits as my old one for less money in about 35 mins! Thank you"
We responded:
"Rachel, thanks for much for the wonderful review! It is our honor to serve your insurance needs."
Profile photo of Kimberly Keene

Kimberly Keene

October 25, 2024

5  out of  5
rating by Kimberly Keene
"This is the first time I have dealt with an insurance agency, that is so eager to help you, as well as the most friendlyist. Thank you for all you do."
We responded:
"Kimberly, thank so much for the wonderful review! It is our honor to serve your insurance needs!"
Profile photo of Brooke Leonard

Brooke Leonard

October 17, 2024

5  out of  5
rating by Brooke Leonard
"Brannon @ Zach Peavey’s office was super helpful as we navigated switching from another insurance company we had been with for 10 years, a decision we do not take lightly. We will be saving over $150 a month on auto insurance thanks to him. I highly recommend State Farm and the Zach Peavey office!"
We responded:
"Brooke, thanks so much for this awesome review! We were so excited to save you on your auto insurance!"